Support
Get help without losing your interview momentum.
Tell us what happened, where it happened, and what you expected. We will help you get back to practicing with the least friction possible.
Early access replies usually arrive within 24 to 48 hours.
Fastest way to get help
Include your account email, device, app build, and a short description of the problem. Screenshots are welcome for visual or billing issues.
Support email
namirrehman1510@gmail.comAccount access
Sign-in, Apple or Google login, guest mode, and profile sync.
Plan or credits
Free attempts, subscription questions, billing, and purchase issues.
Interview quality
Questions, feedback tone, scoring, ideal answers, and saved reviews.
Voice practice
Recording, transcription, microphone permission, and audio playback.
Bugs and crashes
Blank screens, loading issues, broken history, or app crashes.
Feature ideas
New roles, exams, languages, interview modes, and improvements.
Before you email
Add these details so we can solve it faster.
- Your account email or mention that you used guest mode
- Device model and iOS version
- App version or TestFlight build number
- A screenshot or screen recording if the issue is visual
- The role, interview type, and question where the issue happened
Free sessions look wrong
Sign out and back in, then reopen the app. If the count is still incorrect, send your account email and the number of interviews you started.
Voice is not working
Check microphone permission in iOS Settings, record in a quiet place, and try a short answer first.
AI feedback feels off
Send the role, question, your answer, and the feedback you received so we can tune the interview prompt.
Payment or plan issue
Include your Apple ID email, plan name, purchase date, and a screenshot of the App Store receipt if possible.
What happens next
Clear support, no confusing ticket maze.
While the app is in early access, every support message is read directly. This helps us fix real problems before the public App Store launch.
1. Send the details
Use the email button and include the checklist below. More context means faster fixes.
2. We review the case
We check account state, interview data, AI responses, and subscription records when available.
3. You get a clear next step
We will reply with a fix, a workaround, or the status of the issue if it needs an app update.
Common questions
Quick answers before you write in.
How fast will you reply?
During early access, support is handled manually. Most issues should get a reply within 24 to 48 hours.
Can you reset my free attempts?
If the app counted a session incorrectly because of a bug, send your account email and we can review it.
Should I include private interview answers?
Only include what is needed to debug the issue. You can remove names, companies, or personal details before sending.
Still stuck?
Send the issue and we will take it from there.
Account, billing, AI quality, voice, and bug reports are all welcome.